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Terms of Sale

Terms of Sale

A. To place an Order, you must only submit to us information which is accurate and true. You must keep your information up to date by informing us of any changes, by using the relevant sections of the Site.

B. A sale will relate only to those Products which we deliver to you. If your Order consists of more than one Product, the Products may be delivered to you in separate packages at separate times.

Price of Payment

Whilst we make best efforts to ensure that all details, descriptions and prices which appear on this Site are accurate, there may be instances where errors may occur. If we discover an error in the price of any Products which you have ordered we will inform you of this as soon as possible and give you an option of reconfirming your Order at the correct price or cancelling it. If we are unable to contact you, we will cancel your order.

We are under no obligation to fulfil your Order if the price listed on the website is incorrect (even after your Order has been acknowledged by us).

Mistaken Orders

If you discover that you have made a mistake with your Order after you have submitted it to the Site, please contact talk2us@skiva.com.my as soon as possible and we will try our best to rectify and process your request.

Refusal of Order

We reserve the right to withdraw any Products from this Site at any time and/or remove or edit any materials or content on this Site. We will make our best efforts to always process all Orders but there may be exceptional circumstances wherein, we may need to refuse to process an Order after we have sent you an Order Confirmation, which we reserve the right to do at any time, at our sole discretion.

If we cancel your order and you have already made payment for your Order, the payment amounts will be fully refunded to you.

We will not be liable to you or any other third party by reason of our withdrawing any Product from this Site, whether it has been sold or not, removing or editing any materials or contents on this Site or for refusing to process or accept an Order.